Effective Date: 25/03/2025
At SleepQuick.co.uk, we strive to provide our customers with high-quality sleep supplements and excellent service. If you are not satisfied with your purchase, please review our cancellation and refund policy below.
1. Order Cancellation
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Orders can be cancelled before dispatch by contacting our customer support team at [Your Email/Phone].
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Once the order has been shipped, it cannot be cancelled. However, you may request a return after receiving the product.
2. Returns and Refunds
We accept returns and provide refunds under the following conditions:
Eligibility for Returns
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The item must be unused, unopened, and in its original packaging.
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You must request a return within 7 days of delivery.
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Proof of purchase (order confirmation or invoice) is required.
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Products that are opened, used, or damaged due to customer mishandling will not be eligible for return or refund.
Return Process
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Contact our support team at [Your Email] or call [Your Phone] with your order details.
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Our team will provide return instructions and arrange a pickup (if applicable) or ask you to ship the item back.
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Once we receive the returned product, we will inspect it and notify you of the approval or rejection of your refund.
Refund Process
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Approved refunds will be processed within 7-10 business days after we receive the returned item.
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The refund will be credited to your original payment method (credit card, debit card, UPI, or bank transfer).
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Shipping charges (if any) are non-refundable.
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If your refund is delayed, please contact your bank or payment provider.
3. Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please notify us within 48 hours of delivery. We will arrange a replacement or refund at no extra cost.
4. Non-Refundable Items
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Opened or used products.
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Products without original packaging.
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Orders placed under special promotions, discounts, or clearance sales.
5. Contact Us
For any queries related to cancellations, returns, or refunds, please contact:
